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Valentine's Day 20% OFF THE SECOND ITEM

    FAQs

    WHAT MAKES A GOOD PHOTO?

    1.Make sure your photo has good lighting – enough to see the details of your loved one’s face, but not so much that their face is too bright to see. Darker photos make it hard for our designers to capture the details!

    2.A head-on shot is preferred. Make sure that you get the full face in the photo, including the ears and forehead. If we can only see half of the face or the photo is taken from the side, only half of the face will be on your product!

    3.Avoid blurry photos – the higher the clarity of the photo, the better. Remember that the photo will be shrunk down, so some subtle features may not be seen as clearly in the final product.

    WHAT PAYMENT OPTIONS ARE AVAILABLE?

    We accept PayPal.

    HOW LONG DOES IT TAKE TO RECEIVE MY PRODUCT?

    Typically, it takes about 1-2 business days for our photo product to be produced and sent out. Once shipped, It will deliver continental orders in 7-20 business days. International shipping times vary based on the destination.

    Please note that during the holidays our production time may vary.

    CAN I CHANGE THE DESTINATION COUNTRY ON MY ORDER?

    After sent out your order, you may not change your shipping from domestic to international and vice versa.Before the order sent out, you can change the address.

    HOW MUCH IS SHIPPING?

    Free shipping over $49. For orders under $49, you'll have to pay $6.99 as shipping fees.

    DO YOU SHIP INTERNATIONALLY?

    International shipping is available currently.